Lotwake / dealership CRM recovery

Give your oldest leads a reason to answer.

Turn dormant dealership CRM records into compliant showroom appointments.

Lotwake helps franchised and independent dealers recover opportunity from the records already in their CRM—without treating consent, opt-outs, or human judgment as afterthoughts.

Managed reactivation for franchised + independent dealers
Illustrative queue
Human review
Wake board / Store 04
Five signals. One next-best conversation.
01

Aged internet lead

124 days · SUV inquiry

Priority
02

Missed appointment

18 days · No-show

Review
03

Lease maturity

73 days · Equity signal

Ready
04

Service customer

241 days · Due soon

Suppressed

Stop condition

Qualified appointment booked

The opportunity is already in the lot

Aged leadsMissed appointmentsPrior buyersService customersLease maturitiesTrade + equity

01 / Recovery surface

The next showroom may be hiding in yesterday's pipeline.

New leads are expensive. Dormant records already carry context—vehicle interest, service history, timing, and a reason to call. Lotwake turns that context into an accountable reactivation motion.

Recover opportunity before buying more
01

Aged internet leads

Old inquiries with a reason to re-open the conversation.

02

Missed appointments

No-shows and unsold appointments that still have intent.

03

Prior buyers

Past customers with a natural next vehicle conversation.

04

Service customers

Owners already trusting the store with their vehicle.

05

Lease maturities

Timing windows where a proactive call can create a visit.

06

Trade + equity prospects

Records with a potential upgrade hiding in the data.

02 / Workflow

A recovery loop with a clear exit.

From dormant record to qualified appointment, every step has a purpose and a human checkpoint.

01

Prioritize the right records

Lotwake sorts dormant records by age, intent, vehicle context, and opportunity signals so the team works the list with a reason—not a random dial.

02

Draft, review, then reach out

Personalized calls, emails, and texts are prepared inside a human-reviewed process with documented authorization and clear suppression handling.

03

Stop at the showroom appointment

The campaign ends when a qualified appointment is booked. Dealers see the conversation, show, and downstream outcome in one recovery loop.

Operational loop
The desk sees the why.
Not just another list of names to dial.
01Prioritize recordssignal
02Human reviewconsent
03Reach outcontext
04Book the visit
Control plane
Compliance is not a footnote.

Automotive outreach carries substantial TCPA and consent risk. Lotwake makes documented authorization, opt-out handling, suppression, audit trails, and human review part of the product boundary.

Stop condition

Qualified appointment booked.

Built into every outreach motion

A better follow-up system knows when not to follow up.

Documented authorization

Keep the source and permission context attached to the record.

Opt-out + revocation handling

Respect a change of mind immediately across every channel.

Suppression lists

Prevent previously restricted records from re-entering a campaign.

Audit trails + human review

Make every decision visible before an outreach step goes live.

03 / Reporting

Make the recovery motion measurable.

Dealers should not have to choose between activity and accountability. Lotwake follows the record through the conversation and into the showroom.

01

Contacts

Who entered the recovery workflow

02

Conversations

Which records became real dialogue

03

Appointments

Qualified showroom handoffs

04

Shows + sales

What happened after the booking

Outcome over activity

One line from dormant record to showroom conversation, show, and sale.

Start with the list you already own

Wake up the opportunities you already paid for.

Tell us what is sitting dormant in your CRM and where your team wants the handoff. We'll show you what a compliant reactivation motion could look like.

Talk to Lotwake

lotwake-3@polsia.app